ExiTide Official Website › Privacy Policy
Privacy Policy For The ExiTide Website
This ExiTide website carries no advertising trackers and asks for nothing you do not type. Payment is taken on the seller's checkout, not here, and no card details are stored on this website. Order records are held so that tracking and refunds can be handled. Write to [email protected] for a copy or a deletion.
What this ExiTide website collects
The short version is that these pages are files. There is no account to open, no profile to build and no database of visitors sitting behind them.
- Whatever you type into a message to this desk, which is your name, your email address, an order ID where you have one, and the message itself.
- Ordinary server request logs, which include an IP address, the page asked for and the time it was asked for. Every web server keeps these; they are what makes an outage or an attack traceable.
- Nothing from a card. Payment is taken at the seller's checkout, on a different company's page, and no card number, expiry date or security code reaches this website at any point.
What happens to a message sent to this ExiTide desk
A contact form on this website is addressed to one of the two mailboxes below and hands what you typed to your own email program to send. Nothing is written to a database here, because there is no database here to write to.
That has one consequence worth knowing. Your message arrives as email and is kept like email, in the mailbox it was sent to, for as long as the question it raises is open. If you would rather it were deleted once answered, say so in the message and it will be.
What happens when you leave this ExiTide website to pay
The order button hands you to the seller's checkout, which is a different company's page with its own privacy terms and its own processor. It takes the payment, creates the order record and sets whatever cookies it sets.
Read that page's own policy before you pay, because from the moment you arrive on it the terms are its terms rather than these. What comes back to this desk is the order record it needs to ship the parcel and to handle tracking, changes and refunds on +1 (302) 200-3480.
The one thing this split guarantees is narrow and real: a card number typed at that checkout has never been on this website, so it cannot leak from it.
What this ExiTide website loads from somewhere else
Two typefaces are requested from Google's font service, which means your browser makes a request to Google and Google sees that request the way any server sees any request. Everything else on these pages, the stylesheet, the script, the photographs and the seals, is served from this website's own domain.
There is no analytics package, no advertising pixel, no heat-mapping script, no chat widget and no embedded video. This website sets no cookie of its own and stores nothing in your browser — which is why you have never been shown a consent banner here.
Which ExiTide desk holds which record
Order support on +1 (302) 200-3480 and [email protected] holds the order records: what was bought, where it went, what it cost and what happened to it afterwards. That is the desk with the ability to look your order up, change an address, chase a tracking number or start a refund.
The website desk at [email protected] holds email about the pages: corrections, privacy requests, press. It has no view of any order — a deliberate separation rather than an inconvenience to work around. A refund request sent to the website address gains nothing and loses the days it takes to be redirected.
How long ExiTide records are kept
Order records are kept while the order can still be the subject of a question: the guarantee window, the refund and card-clearing periods that follow it, and the accounting obligations attached to a sale. No fixed period is published for them, and this desk would rather say so than print a number it cannot stand behind.
Server logs are short-lived and exist for security and troubleshooting. Email is kept in its mailbox until the thread it belongs to is closed, or until you ask for it to go, whichever comes first.
What an ExiTide order record contains
An order record is a short list, and it is worth seeing what is on it before asking for a copy.
- The name and delivery address the parcel was sent to.
- The email address the confirmation went to, which is also the address a refund conversation is checked against.
- A telephone number where one was given at the checkout, used for delivery problems rather than for selling.
- What was bought: the pack, the price paid and the date.
- The order ID, and the carrier's tracking reference once the parcel has left.
- Whatever the order picked up afterwards — a change of address, a redelivery, a return, a refund and its date.
Where this ExiTide policy ends and the checkout's begins
| The data | Who holds it | Who to ask about it |
|---|---|---|
| Pages you looked at on this website | This website's server logs | The website desk |
| A message you sent this desk | The mailbox it was addressed to | Whichever desk you wrote to |
| Your card details | The seller's checkout and its payment processor | The checkout's own policy |
| Name, address, email, what you bought | The order record, held by order support | Order support |
| Tracking events after dispatch | The carrier, and the order record | Order support |
| A refund, and the date it was issued | The order record, then your bank | Order support first, then your card issuer |
Two policies apply to one purchase, and the split is at the order button. Everything to the left of it is described on this page.
What this desk does not do with ExiTide customer data
- ✓It is not sold, rented or traded to anybody.
- ✓It is not used to build an advertising audience, here or on any platform.
- ✓There is no marketing list on this website, so there is nothing to be added to and nothing to unsubscribe from.
- ✓No automated decision is taken about you from it. A refund is approved by a person reading an order ID.
- ✓It is shared only where a shipment or a payment requires it: the carrier that carries the parcel, the processor that moves the money, and a request that has legal force behind it.
Asking for your ExiTide order data, or its deletion
Write to [email protected], Mon–Fri 9:00am–5:00pm ET, and say what you want: a copy of what is held, a correction to it, or its deletion. Include the email address the request concerns so the right records can be found.
For anything attached to an order, order support on +1 (302) 200-3480 is faster, because the website desk cannot see orders. Have the order ID ready. A deletion request on a live order is worth thinking about twice: deleting the record also removes the route by which a refund is matched to a payment.
Who this ExiTide website is written for
ExiTide is a dietary supplement for healthy adults aged 18 and over, and this website is written for adults buying one. It is not directed at children, it asks no question intended to identify one, and this desk does not knowingly hold data about anyone under 18. If you believe a child's details have reached us, write to [email protected] and they will be removed.
How the ExiTide website is served
The pages are served over an encrypted connection, which is what the padlock in the address bar is reporting. That protects what travels between your browser and this website. It is not a claim about the seller's checkout, which runs on its own infrastructure under its own policy.
Because nothing is collected here, the surface available to lose is small by construction rather than by promise. The records that matter, and the risk attached to them, sit with the checkout and with order support.
Two habits are worth keeping at your end. Nobody from this desk will ever ring and ask for a card number, a security code or a password, so treat any call that does as a fraud attempt and hang up. And check the address bar before you type anything: the only domain these pages hand you to is the seller's checkout, reached from an order button on this website rather than from a link in a message.
Changes to this ExiTide privacy policy
Corrections are made on this page and the review date at the foot of it moves forward. There is no mailing list to notify, because this website runs none. Last reviewed September 18, 2026.
If something on this page is wrong, or has stopped being true, write to [email protected] and it will be changed rather than argued with.
More about ExiTide
Order ExiTide with the terms printed before you buy
The guarantee, the refund route and the addresses are all on this website before the checkout, not after it.
$49 to $79 a bottle · 60 days to change your mind
Order ExiTide On The Official Website60-day money-back guarantee · lot EXI-26/GE-7602 · prices read on 18 September 2026