ExiTide Official Website › Blog › Is ExiTide a scam?
Is ExiTide a Scam? Seven Checks You Can Run Yourself
Is ExiTide a scam? Nothing in the published material shows that it is. The seller, address, price, label and refund steps are all printed and can be checked: packs cost $49 to $79 a bottle, all eleven ingredient amounts are printed, and the money-back window is 60 days from purchase. Legit is not the same as proven. Supplements are not FDA approved, and no trial of the finished ExiTide capsule is published.
- The seller is Getexitide, the USA Authorized Exitide Retailer. It is a retail desk, not the manufacturer.
- Every one of the eleven ingredients has its amount printed. There is no proprietary blend.
- Packs cost $49 to $79 a bottle. There is no single-bottle order and no struck-through price.
- The money-back window is 60 days from the date of purchase. Return postage is the buyer's cost.
- BBB, Trustpilot, Consumer Reports and Reddit ratings are not published here, so this page makes no claim about them.
Want to check the price and the guarantee yourself?
The checkout shows the live price and the 60-day terms before you enter payment details, so you can compare it with this page first.
$49 to $79 a bottle · 60-day money-back guarantee
See today’s price and guaranteeGetexitide earns money on orders placed through this website. The checkout shows the live price before any payment details are asked for.
What does “scam” actually mean for a supplement?
People type the word into a search box for four different fears. Is the seller a real business? Will the price on the screen be the price on the card? Does the product do what the page implies? And if it does not, will the money come back?
Those are four separate questions, and a product can pass one and fail another. A real company can sell a capsule that does very little. A weak product can still be sold by an honest seller with a fair refund. This page keeps the fears apart so you can score each one on its own.
One more point before the checks. Nobody can prove a negative from a desk. This page cannot say that no unhappy buyer exists anywhere. It can only say what is printed, what is checkable and what is missing.
Check one and two: is the seller real, and can you reach a person?
Start with who is taking your money. The seller here is Getexitide, which calls itself the USA Authorized Exitide Retailer. It lists an office at 160 Varick Street, Floor 9, in New York, and a separate returns address at 40 West 57th Street, Floor 20, also in New York.
The label shows a third address: the distributor line reads ExiTide, 19655 E 35th Drive, Suite 100, Aurora, CO 80011. That belongs to the manufacturer. The retail desk says plainly that it is not the manufacturer and did not formulate the capsule. Three addresses can look confusing, but each has a job, and each is printed with its purpose.
Reachability is the cheaper test. Order support answers on +1 (302) 200-3480 and at [email protected]. The website desk answers at [email protected] on weekdays. Pick one line, ring or write with a plain question, and see how long a person takes to reply. A seller that hides behind a form with no phone number is a stronger warning sign than a busy line.
Orders are placed through the checkout only. Neither the phone line nor the email address takes an order. If anyone offers to take payment by phone or by message, stop.
Check three: is the price honest?
Scam pages often show a crossed-out price that never existed. This seller's page prints no struck comparison price. There is one price per bottle for each pack, one order total, and one shipping line. Two bottles carry $20 US shipping; three and six ship free inside the United States.
There is no single-bottle order, which surprises some buyers. The smallest way in is two bottles, which is $178 once the $20 is added. Our cost guide works through the cost per day.
The checkout shows the live price before any payment details are requested. That is the right moment to compare it with this page. If the two differ, the checkout is the one that applies, and the website desk will correct the page if you write in.
What are the checkable facts about the seller, price and refund?
| Fact | What is published |
|---|---|
| Seller | Getexitide, USA Authorized Exitide Retailer, 160 Varick Street, Floor 9, New York, NY 10013, USA |
| Order support | +1 (302) 200-3480 and [email protected]. Orders go through the checkout only |
| Website desk | [email protected], Mon–Fri 9:00am–5:00pm ET. It cannot see orders |
| Packs | 2 bottles $79 each ($158 plus $20 US shipping), 3 bottles $69 each ($207), 6 bottles $49 each ($294) |
| Guarantee | 60 days from the date of purchase, unless the seller's page prints a longer window |
| Batch markings | Lot EXI-26/GE-7602 and certificate reference EXI-7602-26-GE. These are label markings, not a laboratory report |
| Regulatory status | A dietary supplement. Not FDA approved. No finished-product clinical trial has been published |
Check four: does the label hide anything?
A label is where many weak products hide. ExiTide prints eleven names with an amount beside each: riboflavin 25 mg, mangosteen powder 100 mg, prickly pear extract 4:1 at 100 mg, cinnamon bark extract 10:1 at 100 mg, konjac extract fibre 50 mg, alpha lipoic acid 25 mg, turmeric extract 15 mg, berberine HCL 15 mg, resveratrol extract 12 mg, and two live cultures at 1 billion CFU each.
That openness is a point in its favour. It is also where the honest caveats sit. Berberine, turmeric extract and resveratrol extract are all printed at low amounts compared with the hundreds of milligrams a day used in research on those single ingredients. The two cultures are named by species, not by strain. And the finished capsule has never been tested in a published clinical trial.
So the label does not hide the formula. It does leave room for a buyer to expect more than the panel can support. Our ingredient walk-through goes row by row.
Check five: can you really get your money back?
A refund promise is only as good as its steps. Here they are written out. Call +1 (302) 200-3480 with the order ID first. Then post the bottles, with your full name, email address and order ID inside the parcel, to 40 West 57th Street, Floor 20, New York, NY 10019, USA.
Return postage is yours. Refunds are issued 3 to 5 business days after the return is credited, then take 5 to 10 days to reach the card. That is not instant, and it is not free to send back, but it is specific. Vague refund wording is the thing to fear; specific wording can be tested. See the guarantee walk-through for the full timeline.
Check six: what do BBB, Trustpilot, Consumer Reports and Reddit say?
This site publishes no rating or score from the Better Business Bureau, Trustpilot or Consumer Reports, and it has no Reddit thread to quote. So this page will not say those sites are clean, and it will not say they are full of complaints. The honest position is: not published here.
The review figures this desk does publish are its own order records, not an outside audit. They show 885 written reviews across 6,274 orders, an average of 4.5 out of 5, with 89% saying they would recommend it. Treat that as the seller's own data. Individual review lines are buyer experiences, not typical results. Our reviews guide reads them closely.
If you search outside, be careful with pages whose titles promise that reviews are “exposed” or that a product is “real or fake”. Many are written to sell something else. Look for a named author, dated claims and links to primary sources.
Check seven: which red flags would change this answer?
Here is a short list that would make us change our view, and the way ExiTide's published material stands against each.
- A cure or disease claim. None is made. The label says it is not intended to diagnose, treat, cure or prevent any disease, and the seller's page says it is not a medication.
- A hidden formula. Not present: all amounts are printed.
- Fake urgency or invented discounts. The seller's page prints no struck comparison price, and this site prints no discount percentage.
- An unreachable seller. A phone number, two email addresses and two New York addresses are printed.
- Pressure to buy the biggest pack. The seller marks six bottles as best value, and this desk suggests three for a first order. The desk earns more on six, and says so.
A fair reading is that the business looks real and the printed terms are checkable. Whether the capsule suits you is a separate question, and no published trial answers it.
Frequently asked questions
Is ExiTide a scam?
Nothing in the published material shows that it is. The seller, address, price, label and refund steps are printed and can be checked. That does not prove the capsule works for any one person.
Is ExiTide legit?
The seller is a named retail desk with a New York office, a phone line and two email addresses. The product is a dietary supplement. It is not FDA approved, and no supplement is.
Is ExiTide real or fake?
The bottle, the printed Supplement Facts panel and the lot code EXI-26/GE-7602 are real label markings. A lot code is not a purity or potency test, so it does not prove quality by itself.
Are there ExiTide complaints I should read?
This site does not publish third-party complaint pages. It publishes its own review records, where six of eight reviewers on file said they wanted more in week one. Read outside sources yourself, and check their dates.
Does ExiTide have a BBB, Trustpilot or Consumer Reports rating?
None is published on this site, so no claim is made. Ratings there, if any exist, would be separate from the seller's own order records.
What is the safest way to buy ExiTide?
Use the order button on getexitide.com. The seller does not run a marketplace storefront, and a bottle bought elsewhere is not covered by the 60-day guarantee described here.
Our view
The honest answer to the scam question is no, on the evidence printed. The seller can be reached, the price is stated, the formula is disclosed and the refund route is specific. Those are the things a scam usually avoids.
The honest answer to the next question is less comfortable. A real seller can still sell a product with modest doses and no trial. If you buy, pick the pack that fits the 60-day window, keep the order email, and ask a doctor first if you take medicine. If you would rather not wait to find out, you do not have to buy.
Checked it and still interested?
You can see today's price, the pack sizes and the guarantee wording on the official order page, and decide in your own time.
$49 to $79 a bottle · 60-day money-back guarantee
See today’s price and guaranteeGetexitide earns money on orders placed through this website. The checkout shows the live price before any payment details are asked for.
Last updated
Sources named on this website and used here
- U.S. Food and Drug Administration. Is It Really 'FDA Approved'? https://www.fda.gov/consumers/consumer-updates/it-really-fda-approved
- U.S. Food and Drug Administration. Structure/Function Claims. https://www.fda.gov/food/nutrition-food-labeling-and-critical-foods/structurefunction-claims
- Federal Trade Commission, Consumer Advice. The Truth Behind Weight Loss Ads. https://consumer.ftc.gov/articles/truth-behind-weight-loss-ads
- Federal Trade Commission. Health Products Compliance Guidance. https://www.ftc.gov/business-guidance/resources/health-products-compliance-guidance